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Frequently Asked Questions
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Does the cable charge my device continuously?
With the optional battery boost feature,
the device will output power continuously, in the non-battery boost mode the
Inflight Power cable uses an internal trickle charger that takes 3-5 min to
fully charge, then outputs power to the attached device (phone, music player
etc). It does this repeatedly; batterires are recommended for better
perfomance.
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Does the charger work better with certain seat music channels or audio
selections?
The Inflight Power cable works well
on loud forms of audio (Marachi), music channles do better than talk
channels, and be sure the volume is adjusted to maximum. Not all audio channels
will provide sufficient power. Ask your flight attendant if they provide
a "Charging Tone" audio channel, this is a saturated audio recording provided
by Inflight Power to the airlines to ensure good performance.
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Can I plug-in and use the cable before takeoff and after landing?
Yes, the Inflight Power cable is FCC
certified and does not emit radio noise. You can use it anytime. Note: some
flights do not turn on the seat audio system or reset the volume of the audio
after take-off; so for optimal performance check the audio levels after
take-off to ensure they are set to maximum.
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Can I plug-in to other audio sources to get a charge?
Yes, the Inflight Power cable can
operate using battery power and no audio input, or can operate on headset
output signal from a laptop, an iPod or other audio source.
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How do I know the Inflight Power Cable is working?
A led/light within the cable's plastic
case will glow when the cable is ready to charge the attached device.
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CABLE TEST PROCEDURE - To test the device with no
battery boost
You can test the product using just an
IPOD,
1) simply download our power tone
Right Click to download Power Tone Clip
2) download this file to your IPOD, using ITunes etc.
3) select Setting>Repeat = One from the main IPOD menu, this will loop or
repeat the song played.
4) plug the Inflight Power Cable audio plug into the IPOD’s headset jack.
5) select Music>Songs>500HzPowerTone from the song list, play this song
(really a tone not a song)
6) after 90 seconds of playing the power tone above, the Inflight Power Cable
LED light will glow and you can plug the USB IPOD attachment into the IPOD
bottom connector or plug-in a Blackberry USB cable and charge.
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Can I use the USB cable that is included with my mobile
device?
You can if the USB cable is a charging
cable, this can be determined by plugging the USB cable into a PC or laptop USB
port (computer turned on), and attaching the associated mobile device. If the
mobile device indicates that it is charging then the cable can be used with the
Inflight Power cable. Note: some USB cables require software drivers to operate
and require the attached device to first sync before allowing the cable to be
used for charging, these will likely not work with the Inflight Power cable.
See our product section to purchase a charging USB cable or tip for best
results. Not all USB devices can charge using the Inflight Power cable, see the
products section for more information on tested devices.
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Inquiry Form
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